Personal banker inbound

Job Title: Personal Banker (Inbound)

Company: Kotak Mahindra Bank

About the Role

Kotak Mahindra Group, established in 1985, is a leading financial services conglomerate in India.

Key Responsibilities

• Cash Management: Perform cash and non-cash transactional activities.
• Address customer needs related to cash, demand drafts (DDs), cheque deposits, and general information.
• Maintain speed and accuracy in transactional processes.
• Identify opportunities for other business services.
• Provide a high-quality customer experience to encourage loyalty and positive word-of-mouth.

Qualifications

• Graduate degree.
• Experience of 1-2 years; freshers are encouraged to apply.
• Well-groomed and presentable.
• Excellent communication skills.
• A desire to understand financial terminology.
• Comfortable handling cash.
• Proficiency in computer use is mandatory.
• Meticulous with an eye for detail.