Technical Pre-Sales Specialist

About the Role

As a Technical Pre-Sales Specialist, your primary responsibility will be to build foundational expertise in Rapid7's platform and value proposition while supporting early-stage sales activities and technical content creation. You will serve as a foundational technical resource partnering with Sales and Business Development teams to engage new and existing customers.

Key Responsibilities

• Support sales opportunities during the early stages to ensure initial technical questions are addressed.
• Conduct high-level demonstrations of the Exposure Command Platform to prospects, focusing on core functionality and use cases.
• Contribute to the RFI/RFP process by supporting the compilation of standard product answers and technical documentation.
• Develop technical content, including Exposure Command product demonstration videos and foundational white papers.
• Provide technical support and foundational product knowledge to Business Development Representative (BDR) and Sales Development Representative (SDR) teams.
• Assist the Inbound Chat Agent on the Rapid7 website by addressing technical queries and guiding visitors to appropriate resources.

Requirements & Tech Stack

• Foundational understanding of network topology, TCP/IP network configuration, and core network components such as firewalls and routers.
• Basic familiarity with pre-sales processes, sales cycles, and cross-functional team roles.
• Expertise in Rapid7's platform and value proposition.
• Exposure Command Platform.

Qualifications

• 0–2 years of IT or technical experience, or an equivalent educational foundation in Cybersecurity, Computer Science, Information Technology, or a related field.
• Ability to communicate in a clear manner that conveys objectives and rationale.
• Eagerness and openness to understanding organizational changes and acting as a driver of new initiatives and technical processes.
• Ability to hold self and others responsible for driving outcomes and meeting commitments.
• Strong understanding of self, strengths, and biases to adapt smoothly to group dynamics.
• Technical background or education, preferably in Cybersecurity, Information Technology, or a related field.
• Ability to deliver effective product demonstrations and presentations tailored to both technical and non-technical audiences.
• Continuous learning and enthusiasm for developing expertise in evolving cybersecurity technologies.