Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer for the sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support. Sales Engineers should be comfortable in a result-driven, fast-paced environment. The role includes extensive formalized training under a mentor, developing skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects of installations in progress, ensuring timely equipment delivery.
• Provide service and technical support for existing equipment.
• Support end users to maintain high levels of customer service, including assisting contractors with wiring and remote troubleshooting.
• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform daily inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products to users in the market through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service, going above and beyond.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.