Imaging Tech Assistant

About the Role

Functions under the direction of department supervisors or Manager, providing safe, age-appropriate care to patients in accordance with policies and procedures. Maintains good working relationships with managers, staff, physicians, and their staff.

Key Responsibilities

• Assist technologists and/or nurses with patient throughput.
• Transporting patients, along with necessary items (IV poles, O2 tanks, etc.).
• Perform patient advocate functions.
• Assist with supply and room stocking activities.
• May perform Front Office tasks, registration, scheduling, answering phones, and insurance eligibility checks.
• Help maintain exam rooms with supplies and linens.
• Inventory paper forms and order as needed.
• Follow procedures for transporting and disposing of dirty equipment.
• Stock rooms and rotate stock to avoid expiration of supplies.
• Clean/dust equipment, utilizing appropriate disinfecting agents.
• Ensure supply room and dirty utility rooms are appropriately maintained.
• Ensure logs are properly filled out and completed daily.
• Answer telephone with appropriate scripting.
• Complete required paperwork per policy.
• Maintain cleanliness of all equipment and work area.
• Change linens on beds for all patients while in the procedure room.
• Assist Therapists, Front Office, nursing, and other staff in any other way required as appropriate.

Core Responsibilities and Essential Functions

• Transportation of patients:
• Utilizes the EMR transport module and timely enters applicable information.
• Informs technologists of potential patient safety issues; fall risk precautions, infection control precautions, and standard precautions.
• Maintains standard precautions in all patient interactions.
• Assists in getting patients on and off stretchers or beds as required.
• Assists with observation of patients while in the department.
• Performs patient advocate role for patients while in the department.
• Introduces self to patient and/or family upon entering room.
• Identifies patient using 2 identifiers.
• Explains where patient is going when transporting between departments.
• Performs appropriate hand-offs per protocol.
• Ensures confidentiality of patient information to remain compliant with HIPAA guidelines.
• Can verbalize their role in response to WellStar Emergency Plans.
• Provides for room turnover activities to facilitate patient throughput.
• Assists with other duties as assigned.
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Requirements & Tech Stack

• Must be flexible with work hours to meet department needs.
• Knows the existing lines of communication and authority, handles communications properly and is dependable, cooperative, and emotionally stable.
• Meets service recovery and customer service guidelines as needed.
• Performs other duties as assigned.

Qualifications

• High School Diploma / GED
• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
• Must obtain medical terminology training within twelve (12) months within 180 Days.
• Demonstrates good communication skill and handwriting.
• Must be able to communicate and understand verbal and written English language.
• Display a positive attitude.

Preferred Qualifications

• Less than 1 year clinical experience in a healthcare setting.
• Medical Imaging experience preferred.