Housekeeping Supervisor

About the Role

The Housekeeping Supervisor at THE BIG BARBEQUE is a full-time, on-site role based in Bengaluru. This role oversees daily housekeeping operations across guest and back-of-house areas, ensuring all spaces are clean, well-maintained, and aligned with hygiene and safety standards.

Key Responsibilities

• Plan work schedules and assign tasks to housekeeping and laundry team members.
• Inspect completed work to ensure standards are met.
• Coordinate replenishment of supplies and linen.
• Collaborate with restaurant management and service teams to support smooth operations.
• Respond promptly to guest requests or concerns.
• Maintain a welcoming environment.
• Train team members and monitor performance.
• Implement process improvements to enhance efficiency and guest satisfaction.

Requirements & Tech Stack

• Supervisory Skills: Team leadership, task allocation, and performance monitoring.
• Housekeeping Skills: Cleaning standards, hygiene protocols, and attention to detail.
• Laundry Skills: Handling linens, stain treatment, and efficient laundering processes.
• Customer Service and Communication Skills: To interact effectively with guests and colleagues.
• Knowledge of safety, sanitation, and infection-control practices relevant to food and beverage environments.
• Ability to work flexible hours, including weekends and holidays.
• Basic computer literacy for scheduling, reporting, and inventory tracking.
• Familiarity with housekeeping checklists and SOPs.

Qualifications

• Prior experience as a housekeeping supervisor or senior housekeeping staff in restaurants, hotels, or hospitality settings.
• High school diploma or equivalent.
• Hospitality-related certification or training is an added advantage.