Retail Sales Associate, Stanford Shopping Center

About the Role

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. The customer is at the heart of everything we do. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you. You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome.

How Our Selling Colleagues Spend Their Day

• Begin each day energized and ready to make an impact, greeting teammates warmly, and helping ensure the sales floor is clean, organized, and prepared.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Focus on the customer on the floor, offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
• Finish strong by sharing Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you.
• Support one another with honesty, care, and collaboration.
• Strive to improve every day, take pride in work, achieve sales goals, and learn from each other.

Full-time colleagues are typically scheduled to work 30 or more hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Communicate and collaborate comfortably with customers and colleagues.
• Meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful and eager to start a new venture, adapting to changing priorities.
• Work independently and be effective in team dynamics.
• Handle electronic devices with no problem.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25lbs.
• Stooping, kneeling, crouching, climbing ladders, reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions.

What We Can Offer You

• Dynamic, inclusive environment with competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

This position may be eligible for performance-based incentives/bonuses.

Eligibility requirements may apply based on location, job level, classification, and length of employment.