Inside Sales Executive, Counsellor

About the Role

The Academic Relationship Manager (ARM) at Kalvium plays a key role in driving student admissions by engaging with prospective students and parents. This role acts as a trusted advisor, understanding student aspirations, clearly communicating program value, and guiding them through the admissions journey.

Key Responsibilities

• Build strong relationships with prospective students and parents.
• Conduct counselling sessions, presentations, and program walkthroughs.
• Interact with students and parents to explain Kalvium’s programs, curriculum, university partnerships, admission process, and career opportunities.
• Schedule and book one-on-one counselling sessions with prospective students and parents.
• Provide detailed information about Kalvium, program benefits, fees, scholarships, career outcomes, and student experience.
• Understand student goals and recommend suitable Kalvium programs.
• Maintain regular follow-ups with prospective students and parents throughout the admissions journey.
• Guide students through the admissions process from inquiry to enrollment.
• Address queries, concerns, and follow-ups in a timely and professional manner.
• Maintain accurate records of interactions and progress.
• Coordinate with internal teams to ensure a smooth admission experience.
• Work towards daily, weekly, and monthly admissions targets.
• Communicate program value clearly and confidently.
• Ensure a high-quality experience for every prospective student.
• Maintain a strong conversion pipeline through consistent follow-ups and counselling sessions.

Requirements & Tech Stack

• English and Kannada communication skills.
• Interest in sales, counselling, and student interaction.
• Good interpersonal, listening, and persuasion skills.
• Target-driven mindset.
• Willingness to learn and grow.
• Ability to work in a fast-paced, performance-oriented environment.
• BYOD Policy: Employees are expected to use their own laptops for work purposes.

Qualifications

• Any graduate.

Bonus Points

• Prior experience in EdTech, sales, or customer-facing roles.
• Comfortable handling student or parent counselling calls.

Perks & Benefits

• Hands-on experience in sales and admissions operations.
• Structured learning and clear career progression opportunities.
• Opportunity to convert into a senior role based on performance.
• Work in a mission-driven, high-impact EdTech environment.