Community Outreach Coordinator

About the Role

The Community Outreach Coordinator plays a vital role in connecting Fleet Feet with the local running and fitness community. This role combines community relationship-building with in-store customer engagement to expand impact, increase brand awareness, and drive business growth. The goal is to make Fleet Feet a hub for all things running and wellness. This position is perfect for someone passionate about community engagement, building connections, and blending retail experience with event coordination and grassroots marketing.

Key Responsibilities

Community & Marketing Engagement

• Build authentic relationships with local running groups, community organizations, and fitness-focused stakeholders.
• Partner with store leadership to plan and execute community events that promote in-store engagement and sales.
• Collaborate with Fleet Feet’s regional marketing team to align local outreach with national campaigns.
• Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards.
• Represent the Fleet Feet brand consistently across all community-facing interactions.

Sales Floor Engagement

• Work regular floor shifts to stay connected with the customer experience and represent upcoming community events.
• Support customers through the Fleet Feet outfitting process, providing personalized service and product education.
• Serve as a communication bridge between event planning and retail operations to ensure all staff are informed and engaged.
• Act as a positive role model and support Retail Experience Managers during busy shifts.

Requirements & Tech Stack

What We're Looking For

• Passion for Fleet Feet’s mission and a desire to make a positive impact in the local running and fitness community.
• Strong verbal and written communication skills, with the ability to connect across diverse audiences.
• Ability to manage multiple projects, work independently, and collaborate in a team setting.
• Familiarity with tools such as Microsoft Office, Google Suite, and Canva (or a willingness to learn).
• Prior experience in run specialty retail, community outreach, or fitness-based roles is a plus.
• Existing relationships within the local running or wellness community are highly desirable.
• Flexibility to work evenings, weekends, and occasional holidays to attend or lead community events.

Note: This is an entry-level position with pay ranging from $15.00-$17.00.