Commercial Property Coordinator

About the Role

The Commercial Property Coordinator is the primary point of contact for a small, collaborative property management office, supporting shopping center and office properties. This role offers exposure to leasing, property accounting, tenant improvements, marketing, and construction coordination.

• Friday schedule: 7:00 AM - 1:00 PM
• Pay starts at an entry level, with potential for growth.

Key Responsibilities

• Serve as the primary front desk representative, greeting visitors, answering phones, and responding to tenant calls.
• Provide administrative support to the commercial property management team across a portfolio of shopping centers and office properties.
• Respond to tenant requests and urgent situations (e.g., leaks, lock issues) with calm and responsive customer service.
• Review lease language to determine landlord and tenant responsibilities.
• Code invoices and assist with data entry during a new accounting system implementation.
• Read the general ledger to identify tenant payment status and balances.
• Build Excel breakdowns for tenants, such as utility charge histories.
• Coordinate small marketing campaigns, holiday tenant events, and year-end tenant gifts.
• Join property walks and document items needing attention.
• Use AI tools, including ChatGPT, within company guidelines.

Requirements & Tech Stack

• Approximately one year of administrative experience (including internships or campus jobs) OR a bachelor's degree.
• Basic accounting understanding, including the ability to read a general ledger and track amounts paid, owed, and balances.
• Good working knowledge of Excel.
• Strong administrative and customer service skills, with a polished and professional presence.
• Resourcefulness and the ability to learn quickly, including reading and applying lease language.
• Sound judgment in the use of AI tools.
• Clean driver's license and a good driving record.
• Availability to work onsite at the La Jolla office 40 hours per week, Monday through Friday.
• Exposure to commercial or residential property management is preferred.
• Accounting exposure is preferred.
• Experience with retail, shopping center, or office building management (including internships with a commercial real estate or real estate firm) is preferred.

Qualifications

• Fully employer-paid medical coverage, along with dental, vision, life, and long-term disability insurance.
• 401(k) retirement plan with discretionary employer matching.
• Paid time off, vacation that increases with tenure, and paid company holidays, including a paid office closure from December 24 through New Year's.
• Flexible spending and dependent care accounts, plus an employee assistance program.
• Entry point into commercial property management with room for the role to expand.