Customer Manager Trainee-2

About the Role

Join Avis Budget Group as a Manager Trainee for premium customers. This program offers a dynamic learning journey through a structured, hands-on program focused on operations, financial profitability, operational efficiency, and customer satisfaction.

What You’ll Do

• After completing an 8-week training program, transition into a supervisory role reporting to the Manager - Premium Customers.
• Manage the customer experience for VIP customers from check-out to check-in.
• Ensure the highest level of customer satisfaction while maximizing efficiency and profitability.

Requirements & Tech Stack

• Valid driver’s license and legally authorized to work in the United States.
• Flexibility to work days, evenings, weekends, and holidays.
• Willingness to work outdoors in weather conditions with a moderate noise level.
• This position requires regular, on-site presence and cannot be performed remotely.

Qualifications

• Recent graduate with a bachelor’s or associate degree.
• Ability to demonstrate strong leadership capabilities.
• Ability to work well in a team environment with a positive attitude.
• Ability to make independent decisions.
• Strong written and oral communication skills (bilingual a plus).
• Ability to demonstrate analytical, creative problem solving, and organizational skills, with strong attention to detail.
• Two years’ supervisory experience preferred.

Extra Points For This

• One year experience providing high quality customer service in rental car or hospitality.