Customer Service Rep(01733)
Domino's
Coralville, IAFresher54m agovia LinkedIn
About the Role
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.
Key Responsibilities
- Provide friendly and attentive service to customers both over the phone and in-person.
- Assist customers with placing orders, customizing pizzas, and answering menu questions.
- Upsell additional menu items and promotions to enhance customer satisfaction.
- Handle inquiries, concerns, and complaints with empathy and professionalism.
- Accurately enter orders into the system and process payments.
- Maintain cleanliness and organization within the store.
Qualifications
- A team player who is punctual and has a positive attitude!
- A fun and friendly person, who is comfortable talking to customers.
- Ability to work efficiently in a fast-paced environment.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
- Excellent communication and interpersonal skills.
- Flexibility to work evenings, weekends, and/or holidays.
- You are at least 16 years of age.
Additional Information
- A fun, rewarding and fast paced working environment
- Full training with an industry leading brand
- Health insurance
- Excellent career with great opportunities for internal promotion.
- Awesome discounts on Pizza!