Relationship Manager Intern

About the Role

Urjape is a financial well-being and lifestyle platform focused on helping individuals make their aspirational lifestyles more affordable while supporting responsible financial decision-making. The company connects lifestyle goals with practical financial guidance, aiming to enhance long-term financial health for its customers. By combining lifestyle offerings with financial education, Urjape encourages users to plan, spend, and save more thoughtfully. Team members contribute to a mission-driven environment that promotes both customer satisfaction and financial well-being.

As a Relationship Manager Intern at Urjape, you will support the team in building and maintaining strong relationships with customers and partners. This is an internship role based on-site in Noida.

Key Responsibilities

• Assist in responding to customer inquiries.
• Gather customer feedback.
• Help explain Urjape’s services and offerings in a clear and supportive manner.
• Coordinate with internal teams to ensure smooth onboarding.
• Track customer interactions.
• Help identify opportunities to improve the customer experience.

Qualifications

• Strong interpersonal and communication skills to engage professionally with customers and internal teams.
• Ability to build rapport, listen actively, and handle customer queries with patience and clarity.
• Basic understanding of financial concepts or a keen interest in financial well-being and lifestyle products.
• Organizational skills, including attention to detail, time management, and ability to maintain accurate records.
• Comfort with using digital tools and office software (e.g., email, spreadsheets, CRM or data-entry systems).
• Collaborative mindset and willingness to learn from feedback in a fast-paced, growth-oriented environment.
• Currently pursuing or recently completed a degree in business, finance, marketing, communications, or a related field.