Device Associate, Luna

About the Role

The Amazon Luna Ops team is looking for high-energy, detail-oriented, and technically-savvy Device Associates to perform test execution on Amazon’s devices.

About the Team

The Luna Ops team deals with testing Luna software across devices including Fire Tablets, Fire TV, supported clients, and a wide array of other devices.

Key Responsibilities

• Support execution of tests across platforms.
• Perform daily quality checks as per established guidelines and report deviations accurately.
• Understand and ramp up on testing procedures, guidelines, and policies for new devices and apply the same in day-to-day work to ensure it meets Amazon’s high quality bar.
• Executes test cases for small, simple/mid-sized components and/or features related to apps, services, or devices to ensure they are operating as designed.
• Reviews new test & work instructions. Shares knowledge & best practices to deep dive app features & core functionalities.
• Meets daily productivity & quality targets. Executes repetitive tasks on a daily basis with the highest standard of quality regarding deliverables.
• Logs bugs/failures related to the execution of test instructions and/or quality mechanisms.
• Tracks resolution per service level agreements (SLAs).
• Able to learn manual device & application test procedures & how to use applicable software & tools.
• Ability to deep dive on applications, compare features between various versions, and identify changes made within versions.
• Ability to use software tools for validation, analysis, and data capture on a daily basis.
• Comfortable with capturing results, communicating and escalating failures, and providing status reports.

Requirements & Tech Stack

• Strong knowledge in language, vocabulary, grammar, & contextual information.
• Experience with QA methodology and tools.

Qualifications

• Bachelor's degree.