Sales Associate

About the Role

Pergomatic is seeking a Sales Associate to engage prospective and existing customers, explain product offerings, and guide clients through the sales cycle from initial inquiry to order completion. This is a full-time, hybrid role based in the San Francisco Bay Area, with on-site client meetings, office time, and some work-from-home flexibility.

Key Responsibilities

• Responding to leads.
• Conducting product consultations.
• Preparing quotes and proposals.
• Following up to close sales.
• Maintaining accurate records in the CRM.
• Coordinating with design and operations teams to ensure order accuracy.
• Providing post-sale support to promote customer satisfaction and repeat business.

Requirements & Tech Stack

• CRM proficiency.
• Basic technical aptitude and ability to learn product specifications, installation considerations, and outdoor design concepts.

Qualifications

• Strong customer service and relationship-building skills.
• Ability to understand client needs and provide tailored solutions.
• Sales skills including lead qualification, consultative selling, negotiation, and closing techniques.
• Communication skills such as clear verbal and written communication, active listening, and professional presentation abilities.
• Organizational and administrative skills, including time management and attention to detail in documentation.
• High school diploma or equivalent.
• Comfort working in a hybrid environment.
• Professional, inclusive, and respectful approach with all clients and colleagues.

Ideally:

• Prior experience in retail sales, construction or home improvement products, or outdoor living solutions.
• Background in the San Francisco Bay Area market.
• Bachelor’s degree in Business, Marketing, or a related field.