Cleaner (FT)
ISS Facility Services - North America
About the Role
Janitors keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.
Work Hours
- Mon-Fri, 4:00 pm - 12:30 am
Key Responsibilities
- Vacuuming
- Edging
- Dusting
- Cleaning and stocking restrooms and breakrooms
- Window cleaning
- Emptying trash and transporting to proper disposal area
- Sweeping and mopping floors
- May perform other duties as assigned
Key Accountabilities & Success Criteria
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Maintain clean work area
- Follow all company procedures, policies, and rules
- Take direction and respond to supervision
- Communicate with the lead, supervisor, co-workers, managers, and customers professionally
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems and the environment
- Instill trust
Key Areas of Collaboration and Influence
- A solid commitment to the guest experience
- Always remember safety first
- Build respectful relationships with all teammates and guests
- Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
- Coordinate activities with other internal departments
- Participate in team meetings
Requirements & Tech Stack
- No previous cleaning experience is required
- Must be a team player and committed to working in a quality environment
- Demonstrates exceptional customer service skills
Physical Demands & Work Environment
- Stand 33%
- Walk >66%
- Sit
- Use of hands and fingers to touch, handle, grip, feel, grasp
- Reach above shoulders
- Push/pull and grasp with hands and arms 33-50%
- Climb or balance <33%
- Stoop, Kneel, Crouch, or Crawl <33%
- Perform repetitive tasks
- Must be able to stand for extended periods of time
- Frequently lift 0-10 pounds
- Must be able to work under pressure and time deadlines during peak periods
- Frequently lift up to 25 lbs.
- Occasionally lift up to 50 lbs.
HSEQ Compliance
- All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures.
- Follow safety protocols, maintain environmental responsibility, and uphold quality standards.
- Actively participate in HSEQ training and report any potential hazards or compliance concerns.
Compensation
- Hourly pay range: $20.00 - $23.00 per hour
Benefits (for full-time employees)
- Medical
- Dental
- Life insurance
- Disability insurance
- Comprehensive leave program based on employment status