Field Service Technician, Night Shift

Role Summary

This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment.

Key Responsibilities

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections.
• Identify and explain the Rivian product line, EV framework, tools, and accessories.
• Utilize available technical resources to follow Rivian repair procedures efficiently.
• Conduct road tests to ensure the quality of repairs.
• Manage necessary parts operations, including ordering, receiving, shipping, and inventory.
• Identify areas of improvement and provide feedback.
• Support service campaigns and containment initiatives.
• Ensure that all work and technical notes are properly documented.
• Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.
• Communicate with a high level of professionalism in customer-facing situations.
• Stay current with technical skills and complete required training.

Requirements & Tech Stack

• Valid driver’s license with a clean driving record.
• Ability to drive a non-commercial truck and trailer is preferred.
• Availability for a standard 40-hour workweek, including potential shifts on weekends, holidays, early mornings, evenings, or overnights.
• Flexibility for travel to regional locations or production facilities as needed.
• Proficient with laptops/computers in Windows or Mac environments.
• Proficient with work order management systems.
• Eagerness to learn, strong organizational skills, time management, and high attention to detail.
• Ability to perform physical tasks, including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 lbs.
• Electrical & Systems: Foundational understanding of basic electricity theory, basic circuit measurement tools (DVOM), and introductory exposure to reading electrical schematics.
• Chassis & Maintenance: Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Diagnostics & Workflows: Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Qualifications

• High School Diploma, GED, or recognized equivalency credential preferred.
• Minimum age of 21 years old.
• Graduation from an accredited automotive repair school/program is highly preferred.
• 0–3 years of hands-on experience in an automotive shop or technical environment.
• Basic exposure to electric vehicle (EV) / hybrid frameworks is a plus.
• Experience working in fast-paced start-up environments is a plus.

Pay & Benefits

• This position comes with a 15% pay differential that occurs between 6:00 PM - 6:00 AM.
• Salary range: $25.00 to $35.64 per hour for Maryland-based applicants.
• The successful candidate may be eligible for an annual performance bonus.
• Comprehensive package of benefits for full-time and part-time employees.