Retail Associate

Job Title: Retail Associate

Company: Goodwill Industries of South Florida

About the Role

This role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Key Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device, and thank donors.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties: bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues requiring maintenance repairs.
• Customer service activities: customer assistance, pricing merchandise, fitting room assistance, offering recycling bags, explaining store operations, and other sales techniques to enhance sales and community image.

Requirements & Tech Stack

• Smart device proficiency (such as a phone or tablet) for entering customer information.

Qualifications

• Able to work a flexible schedule, including nights and weekends.