PCL Project Intern, PCL Home & Kitchen
TikTok
About the Role
The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. This role involves contributing to impactful short-term projects and gaining hands-on experience in a fast-paced, professional environment, with the opportunity to develop practical skills, apply knowledge to real-world challenges, and explore career interests.
Key Responsibilities
- Campaign Setup & Execution
- Support end-to-end campaign setup, including timelines, asset coordination, tracking sheets, and execution checklists.
- Assist in aligning campaign requirements across stakeholders to ensure smooth launches and on-time delivery.
- Monitor campaign progress and flag risks, delays, or data gaps proactively.
- Data Analysis & Performance Tracking
- Pull, clean, and analyze campaign and business performance data (e.g., GMV, traffic, conversion, seller or creator metrics).
- Create basic performance summaries and insights to support weekly and monthly business reviews.
- Support ad-hoc analysis to help teams identify trends, gaps, and optimization opportunities.
- WBR (Weekly Business Review) Management
- Project & Stakeholder Support
- Help manage project trackers, documentation, and action items across ongoing initiatives.
- Support communication between category, operations, and other cross-functional teams.
Requirements & Tech Stack
- Currently pursuing a Bachelor's degree in Business, Marketing, Communications, Economics, Data Analytics, or a related field.
- Strong organizational and analytical skills with high attention to detail.
- Comfortable working with spreadsheets, dashboards, and structured reporting.
- Able to manage multiple workstreams and deadlines simultaneously.
- Clear communicator with a strong sense of ownership.