Business Sys. Analysis Advisor
NTT DATA North America
Bangalore Urban, Karnataka, India2d agovia LinkedIn
About the Role
- Assist support teams with incidents reported that are related to Service Catalogue items.
- Recommend new methods, suggests alternative solutions and changes to established methods to improve quality and increase productivity related to the service catalogue.
- Translate high-level business requirements into functional specifications for input into service catalog activities.
- Responsible for test and sign-off of Service Catalogue items prior to releasing to Process Owner for UAT acceptance.
- Arrange workshops with process owners with the purpose of documenting requirements or enhancements requested.
- Creating detailed development stories and acceptance criteria for service catalog.
- Ensure adherence to quality standards and attainment of project deliverables.
- Participating proactively in daily standup meetings, story grooming sessions, team retrospectives. Also suggesting and implementing improvements.
Requirements & Tech Stack
- Service Catalogue
- Service catalog
- Functional specifications
- Development stories
- Acceptance criteria
- Quality standards
- Project deliverables
- Daily standup meetings
- Story grooming sessions
- Team retrospectives
Qualifications
- Business Sys. Analysis