(USA) Freight Flow Associate

About the Role

Key Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates forklift following Company standards and guidelines.
• Completes work assignments and priorities by using policies, data, and resources.
• Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers.
• Manages inventory flow following company policy and procedures.
• Provides member service by acknowledging members, identifying needs, and assisting with purchasing decisions.
• Locates merchandise, resolves member issues and concerns, and promotes company products and services.
• Maintains the safety of the facility according to company policies and procedures.
• Conducts safety sweeps and follows forklift spotting procedures.
• Handles and disposes of hazardous materials according to procedures.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures.
• Properly zones areas, stocks and rotates merchandise, and removes damaged or out-of-date goods.
• Sets up, cleans, and organizes product displays, and maintains modular integrity.
• Receives, sorts, stages, and delivers merchandise.
• Ensures prominent display of promotional and seasonal merchandise.
• Processes defective merchandise following company and regulatory policies and procedures for sanitation and food safety.
• Monitors the area for shrink, security risks, and safety.
• Ensures club pick up orders are filled by assisting with picking and staging throughout the day.
• Ensures Merchandising Associates pick orders within an acceptable timeframe and are staged properly.
• Performs occasional audits for accuracy.
• Handles, moves, and displays goods in safe and correct ways.
• Tracks goods, maintains instock levels, and controls shrinkage in a timely manner.
• Reports poor inventory practices and low instock levels in assigned areas.
• Uses inventory tools and equipment in safe and correct ways.
• Operates and maintains forklifts in safe and correct ways.
• Reports poor or unsafe conditions or practices in assigned areas.
• Reports to management when forklifts are not in proper working order.
• Proactively identifies customers who need help and assists them with technology services and items.
• Models and helps others with technology services.
• Identifies shrink opportunities and problems with products, services, and work areas, and takes steps to fix them.
• Properly maintains equipment and ensures products are organized and stocked in correct ways.
• Promptly fixes any problems.
• Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Works as a team, building strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing, and mentoring others.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Models Walmart values to support and foster culture.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on purpose for all stakeholders.
• Displays curiosity and a desire to learn.
• Takes calculated risks and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Requirements & Tech Stack

• Forklift Certification
• Ability to safely utilize pallet jacks

Qualifications

• Must be 18 years of age or older.

Preferred Qualifications

• Customer Service Experience
• Retail Experience
• Supervising a team