Medical Assistant, Ambulatory Care Clinics

About the Role

Denver Health is seeking a mission-driven Medical Assistant, Ambulatory Care Clinics to support providers with back-office duties and provide nursing support.

Key Responsibilities

• Accurately and efficiently take vital signs and basic historical patient data, identifying abnormal findings and communicating concerns to the provider or RN.
• Assist providers with procedures, including aseptic and sterile techniques.
• Administer medications and immunizations safely (oral, IM, subcutaneous, intradermal).
• Obtain EKGs, order appropriate tests as directed by the provider.
• Schedule specialty and follow-up appointments as directed.
• Prepare patients for examinations and assist with examinations, cast or splint applications, and minor procedures.
• Coordinate clerical information necessary for patient care, including referrals, assisting with appointments, and faxing medical information.
• Maintain patient medical records and other information, ensuring patient confidentiality.
• Assist patients with arrangements for tests and treatments.
• Provide routine treatment instructions.
• Manage test results and patient follow-up.
• Check in patients, escort them to exam rooms, and communicate any wait times or delays.
• Document accurately and appropriately in patient medical records.
• Report changes in patient condition to the appropriate healthcare provider promptly.
• Prepare and maintain exam and treatment rooms with necessary instruments and supplies.
• Maintain clinical and office supplies, including sterilization and restocking.
• Maintain a safe environment by practicing sound safety and infection control practices.
• Identify safety and infection control issues.
• Engage in performance appraisal, accepting and providing constructive feedback.
• Participate in competency reviews and peer review processes.
• May perform phlebotomy and various laboratory procedures after competency is verified, ensuring safe collection and processing of specimens.

Requirements & Tech Stack

• BLS-Basic Life Support (BLS/CPR) - AHA or American Red Cross
• Electronic health record documentation

Qualifications

• Education:
• Certificate from a clinical Medical Assistant school.
• Or Accredited program of Licensed Practical Nursing with an active LPN license (if no High School Diploma/GED).
• Experience:
• Completion of a 160-hour Externship.
• Or 6 months of direct patient care experience in an outpatient setting.

Knowledge, Skills, and Abilities

• Knowledge of medical office practice.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions for a safe work environment.
• Skill in assisting in a variety of treatments.
• Skill in taking vital signs.
• Skill in maintaining records and recording test results.
• Skill in establishing and maintaining effective working relationships.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to communicate clearly.
• Bilingual skills preferred.
• Ability to learn and be proficient in electronic health record documentation.
• Ability to utilize equipment and technology safely upon completion of training.