Delivery Consultant

About the Role

At IBM, consultants help drive large-scale change that spans IBM business units and geographies. As a part of this team, you will have the opportunity to be a part of driving IBM’s ongoing transformation. You will be at the intersection of technology, people, and process, helping clients transform how they adapt to shifts in the market and align their business strategy and vision. Associate Consultants guide clients in understanding their processes, goals, and objectives to define their future state and help them achieve it. You will help clients understand leading technologies and their impact on traditional business processes.

Key Responsibilities

• Assist with Cloud migration and system application implementation or upgrades.
• Run or support workshops, meetings, and stakeholder interviews.
• Document requirements from the product owner/business lead.
• Develop process maps to understand As-Is and To-Be scenarios.
• Translate client requirements into analytical specifications for the implementation of the IBM solution.
• Define current and future operational scenarios (processes, models, use cases, plans, and solutions) and work with clients using an agreed methodology to ensure proper translation of business requirements to solution requirements.
• Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders.
• Develop communications tailored to specific audiences.
• Work in an Agile, collaborative environment.
• Use IBM’s Design Thinking to help solve client’s challenges.
• Analyze data to support conclusions and strategies, and design organization.

Requirements & Tech Stack

• Seeking a bachelor’s or master’s degree completed by start date in Computer Science, Information Systems Technology, Computer Engineering, Computer Information Systems, Management Information Systems, or Information Technology.
• Knowledge of methods and ability to grasp new concepts, acquire new ways of seeing things, and revise ways of thinking and behaving.
• Understanding of the value of innovation and ability to develop new ideas and initiatives that improve organizational performance.
• Knowledge of techniques and ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply this knowledge appropriately to diverse situations.
• Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others' concerns and contributions.
• Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions, and results.
• Knowledge of key concepts, terminology, and principles for a skill or specialization domain; Ability to apply knowledge to solve problems, perform tasks, and deliver results within the skill or specialization domain; Ability to maintain and enhance skills in the skill or specialization domain.
• Basic understanding of Hybrid Cloud Strategies (IBM Cloud, AWS, Azure, etc.), AI, Networks, and DevOps.
• Excellent verbal and written communication skills.

Preferred Technical And Professional Experience

• Familiarity and experience in computer languages: Java, Python, C++, C#, dot.net, HTML.
• SQL skills, understanding data structures, extract/transform/load (ETL) skills.
• Data analysis skills.
• Passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
• Ability to translate business requirements into technical solutions as well as generating a business case.
• Demonstrated leadership experience and adaptability, with a willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility.