Associate Account Manager

About the Role

Nokia is seeking an Associate Account Manager to support strategic customer teams serving leading cloud providers, AI infrastructure companies, hyperscalers, and enterprise customers. This role is designed for early career professionals interested in developing a long-term career in technology sales, business development, customer strategy, and account management.

How You Will Contribute And What You Will Learn

As an Associate Account Manager, you will:

• Support strategic account teams in achieving customer satisfaction, business growth, and financial objectives across assigned customer accounts.
• Learn to develop and execute account strategies that strengthen customer relationships and drive long-term business success.
• Assist in maintaining account plans, customer engagement activities, sales forecasts, and opportunity pipelines using Salesforce and other business tools.
• Collaborate with account managers, sales engineers, solution architects, product teams, and business leaders to support customer initiatives and technology strategies.
• Participate in customer meetings, executive briefings, industry events, and internal planning activities to gain exposure to the full sales lifecycle.
• Conduct research and analysis on customer priorities, market trends, competitive developments, and emerging technologies.
• Support the creation of customer presentations, executive summaries, account reviews, business cases, and strategic planning materials.
• Develop foundational knowledge of cloud infrastructure, AI workloads, networking technologies, optical networking solutions, data center architectures, and digital transformation initiatives.

Key Responsibilities

• Support strategic customer teams serving cloud providers, AI infrastructure companies, hyperscalers, and enterprise customers.
• Gain exposure to the full sales lifecycle.
• Develop a strong foundation in customer engagement, account planning, business strategy, forecasting, and solution sales.
• Help customers navigate rapidly evolving technologies including artificial intelligence, cloud infrastructure, networking, optical transport, and data center transformation.
• Contribute to customer satisfaction, business growth, and financial objectives.
• Strengthen customer relationships and drive long-term business success.
• Assist in maintaining account plans, customer engagement activities, sales forecasts, and opportunity pipelines.
• Support customer initiatives and technology strategies.

Requirements & Tech Stack

• Bachelor’s degree in Business, Finance, Economics, Marketing, Engineering, Computer Science, Information Systems, Data Analytics, or a related field.
• Strong written and verbal communication skills with the ability to communicate effectively across both technical and business audiences.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving capabilities with a high level of attention to detail.
• Demonstrated ability to work effectively within cross-functional teams.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
• Interest in technology, cloud computing, artificial intelligence, networking, digital infrastructure, or enterprise technology markets.
• Ability to travel as needed to support customer engagements, team meetings, and industry events.

Additional Desired Experience

• Internship or previous work experience in sales, business development, consulting, customer success, operations, finance, or technology-related roles.
• Experience using CRM platforms such as Salesforce.
• Exposure to cloud computing, networking, telecommunications, data center infrastructure, artificial intelligence, or enterprise technology environments.
• Experience analyzing business data, developing presentations, or supporting customer-facing activities.
• Familiarity with hyperscalers, cloud service providers, AI infrastructure providers, or digital native technology companies.

This role does not offer sponsorship.