Sales Engineer

About the Role

This is a full-time, on-site Sales Engineer role based in Delhi, India.

Key Responsibilities

• Identify and pursue sales opportunities for radio remote controls, electric chain hoists, and crane safety solutions.
• Engage with industrial customers to understand their technical and operational needs.
• Prepare proposals.
• Demonstrate products.
• Conduct site visits.
• Provide pre- and post-sales technical support in coordination with internal teams and resellers.
• Handle customer inquiries.
• Resolve technical issues.
• Support installation and commissioning activities.
• Ensure high levels of customer satisfaction.
• Maintain accurate records of leads, opportunities, and customer interactions.
• Contribute feedback to improve products and solutions.

Requirements & Tech Stack

• Demonstrated skills in Sales Engineering and Technical Support.
• Strong Sales and Customer Service skills.
• Excellent Communication skills, including clear verbal and written communication, presentations, and the ability to explain technical concepts to non-technical stakeholders.
• Ability to work on-site at customer locations and conduct field visits.
• Proficiency in using CRM or sales tracking tools.
• Basic MS Office skills for documentation and reporting.
• Strong problem-solving mindset.
• Willingness to learn.
• Commitment to safety-focused solutions.

Qualifications

• Degree or diploma in Engineering (Mechanical, Electrical, Electronics, or related field) or equivalent technical background.
• Experience in industrial products, cranes, hoists, or related automation and safety solutions is preferred.
• Ability to collaborate effectively with sales, service, and reseller teams.