Client Services Associate
Platinum Coastal Group
New Orleans, LAFresher1h agovia LinkedIn
About the Role
This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and on-site support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.
ON-SITE EXPECTATION
- On-site role. Regular face-to-face interaction is a core part of the position.
Key Responsibilities
- Assist clients with questions, requests, and solutions
- Conduct face-to-face client interactions and meetings
- Coordinate service needs with internal teams
- Document feedback and support client retention
Skills & Approach
- Strong communication and interpersonal skills
- Professional and dependable
- Comfortable initiating conversations
- Organized and adaptable
- Able to work effectively as part of an on-site team
Qualifications
- Prior related experience is helpful but not required where training is provided.
- Teams
- Client services
- Communication