Trainer
Milan Contact Support
Kota0–3 yrs41m agovia Naukri
Walk-in drive · 25 Oct to 30 Nov · 9.30 AM - 5.30 PM
3rd Floor Above Central Bank Of India, Shashtri Nagar, Dadabadi, Kota, 324009 , Landmark - BLUE BUDDHA LIBRARY Map
About the Role
Trainer at Milan Contact Support.
Key Responsibilities
- Provide training to new hires on:
- BPO processes
- Voice processing
- Customer care handling
- Communication skills
- Customer service
- Customer support
- Develop and deliver engaging training programs to enhance employee performance and productivity.
- Conduct regular assessments and evaluations to measure trainee progress and provide feedback for improvement.
- Collaborate with team leaders to identify areas of improvement and develop targeted training solutions.
- Maintain accurate records of all training activities, including attendance tracking and reporting.