Network Administrator

Job Summary

We are looking for a Network Administrator responsible for maintaining, monitoring, and troubleshooting the campus network and ICT infrastructure. This role requires hands-on technical expertise to quickly identify and resolve issues related to Wi-Fi, LAN, CCTV, networking equipment, and other ICT devices, ensuring uninterrupted campus operations.

Key Responsibilities

• Network & Wi-Fi Management
• Monitor campus Wi-Fi and LAN for stable and reliable connectivity.
• Identify and troubleshoot issues related to slow internet, connectivity drops, dead zones, access points, switches, routers, and network configuration.
• Diagnose network issues independently and implement solutions.
• Coordinate with ISP/service providers for internet connectivity and bandwidth issues.
• Ensure all network equipment is properly configured and functioning.
• Conduct regular checks of network infrastructure to identify potential issues proactively.
• CCTV & Surveillance Systems
• Monitor and troubleshoot CCTV-related issues across campus.
• Resolve issues related to camera connectivity, recording, display, NVR/DVR, storage, cabling, and network connectivity.
• Ensure CCTV systems are operational and recordings are available.
• Coordinate with external CCTV vendors for hardware-level issues or replacements.
• ICT Device Troubleshooting
• Provide first-level troubleshooting and technical support for campus ICT equipment.
• Troubleshoot issues related to projectors, TVs/displays, audio systems, microphones, speakers, video conferencing equipment, printers, and other ICT devices.
• Identify if an issue is related to hardware, software, configuration, connectivity, or power supply and take corrective action.
• Ensure classroom and meeting-room ICT equipment is operational and ready for use.
• Preventive Maintenance
• Conduct regular preventive checks of network and ICT infrastructure.
• Maintain an inventory of network equipment and ICT devices.
• Identify recurring issues and recommend long-term solutions.
• Maintain documentation of network configurations, equipment, repairs, and replacements.
• Vendor & Service Coordination
• Coordinate with network, CCTV, ISP, and ICT equipment vendors for external support.
• Follow up with vendors to ensure issues are resolved within agreed timelines.
• Verify issue resolution before closing service requests.

Requirements & Tech Stack

• Strong troubleshooting skills across Wi-Fi, LAN, routers, switches, access points, and basic network infrastructure.
• Hands-on knowledge of CCTV/NVR/DVR systems.
• Basic understanding of IP addressing, DHCP, DNS, VLANs, and network troubleshooting.
• Ability to troubleshoot ICT equipment such as displays, projectors, audio systems, and conference-room equipment.
• Good vendor coordination and communication skills.
• Ability to work independently and respond quickly to on-ground technical issues.
• Strong problem-solving and troubleshooting ability.
• Hands-on technical approach.
• Ability to diagnose issues independently.
• Quick response to critical network/ICT issues.
• Preventive maintenance mindset.
• Good communication and vendor-management skills.
• Ability to manage multiple issues and prioritize based on operational impact.

Qualifications

• Diploma/Bachelor’s degree in IT, Computer Science, Networking, Electronics, or a related field.