Inbound Sales Executive

About the Role

Sheth Group is a Gujarat-based business group with operations centered in Ahmedabad, focusing on customer-centric products and services. The organization emphasizes ethical business practices, transparent dealings, and long-term relationships with clients and partners.

This is a full-time, on-site Inbound Sales Executive role based in Ahmedabad.

Key Responsibilities

• Handle incoming customer inquiries through phone, email, and other channels.
• Respond promptly and provide accurate information about products and services.
• Qualify leads, understand customer needs, and recommend suitable solutions.
• Convert inquiries into successful sales while maintaining high service standards.
• Update CRM or sales records.
• Follow up on prospects.
• Coordinate with internal teams for order processing.
• Meet individual and team sales targets.
• Maintain strong professionalism and build lasting customer relationships.
• Contribute to continuous improvement in sales processes.

Requirements & Tech Stack

• Basic computer literacy, including familiarity with CRM or sales tracking tools, email, and office applications.
• Ability to work on-site in Ahmedabad.
• Ability to collaborate effectively with cross-functional teams.

Qualifications

• Strong communication and interpersonal skills, including clear spoken and written English and local language proficiency.
• Customer service and relationship-building skills.
• Basic sales and negotiation skills.
• Organizational and time management skills.
• Previous experience in inbound sales, telesales, or customer support will be an advantage.
• Minimum of a high school diploma.
• Graduate degree in business, marketing, or a related field is preferred.