Graduate Sales Development Representative (SDR)

About the Role

incident.io is seeking purposeful, high-potential individuals for its Graduate Sales Development Representative (SDR) role, with the opportunity to break into tech sales. This is a 3-month paid training program, the Sales Academy, designed to equip individuals with the skills and knowledge to succeed in tech sales.

Key Responsibilities

• Participate in intensive training covering prospect research, cold calling, outreach writing, and handling objections.
• Learn about incident.io's product, target customers, and value proposition.
• Engage in daily practice, homework, and coaching sessions.
• Work as a Business Development Rep (BDR) on live accounts, making calls and sending outreach.
• Book meetings to feed the sales pipeline.
• Develop the ability to conduct cold calls with CTOs.

Requirements & Tech Stack

• No prior sales experience required.
• Willingness to learn and take coaching well.
• Resilience and ability to brush off rejection.
• Proactive in finding ways to improve and level up.
• Comfort with making phone calls and talking to strangers.
• Desire to learn alongside a cohort of peers.

Qualifications

• May be a new grad, career switcher (e.g., teaching, military, sport, performing), or have experience in traditional sales (retail, door-to-door, events, fundraising).
• Demonstrated curiosity about people and business challenges.
• Proven resilience in past experiences.
• Ability to accept and act on coaching.
• Desire to be part of a cohort learning experience.

Important Details

• Role Location: San Francisco office. Must be able to work in the office five days per week.
• Program Duration: 3-month temporary role with the goal of converting to a permanent employee.
• First Cohort Start Date: January 2027. Applications close December 1st.
• Next Hiring Window: January 4th for the April 2027 cohort.
• Compensation: $75K (for the temporary role period).
• Benefits: Eligibility for employee benefit plans begins upon conversion to a permanent role.
• Relocation Assistance: Not provided for this role.