Front Office Executive

About the Role

ELIVAAS is a luxury stay provider. The Front Office Executive role is a full-time, on-site position based in Karol Bagh, Delhi.

Key Responsibilities

• Welcome guests and visitors.
• Manage reception duties: handle incoming calls, emails, and walk-ins.
• Ensure a smooth check-in and check-out experience.
• Maintain front desk records.
• Coordinate with internal teams for guest requests.
• Support daily administrative tasks.
• Address guest inquiries.
• Resolve basic guest concerns professionally.
• Uphold ELIVAAS service standards.

Qualifications

• Strong Front Office and Receptionist Duties skills.
• Excellent Communication and Customer Service skills.
• Solid Interpersonal Skills.
• Ability to work on-site.
• Ability to maintain a professional appearance.
• Ability to manage multiple tasks efficiently.
• Basic computer literacy.
• Familiarity with office or booking software is beneficial.

Prior experience in hospitality, front office, or reception roles is preferred.

A diploma or degree in hospitality, business administration, or a related field is an advantage.