Personal Banking, Teller

About the Role

This position is ideal for someone looking to build a career in finance. We provide training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

Key Responsibilities

• Work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results.
• Operate in a role that has clear direction with established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional service to a diverse audience.
• Perform routine, transactional, operational, and client support tasks.
• Work towards individual and banking center specific sales and service goals.
• Assist other departments as needed.
• Build a great rapport with clients and fellow associates.
• Treat others with respect and consideration regardless of their status or position.

Requirements & Tech Stack

• High school diploma or equivalent.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
• Ability to work overtime to the extent necessary (typically no more than 5%).
• Flexible scheduling as business needs allow.
• Ability to work with multiple computer and software systems.

Qualifications

• Previous banking, cash handling, or financial service experience.
• 6+ Months of demonstrated successful cash handling experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to calculate figures and amounts such as cash back and percentages.

Incentive and Benefits

• Eligible to participate in a scorecard-based incentive plan which can significantly increase overall compensation.
• Generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.