Associate Medical Assistant

About the Role

As a Medical Assistant at Optum, you will learn from health care experts while providing care for patients in a clinical setting. You will build meaningful relationships with patients, their family members, health care providers, and office staff while providing high-quality direct patient care.

Key Responsibilities

• Delivers high-quality patient care through face-to-face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures.
• Collects and documents patient information, including vital signs, chief complaints, reviews of medications, allergies, health risk screening information, the status of extended care benefits, and other services.
• Assists physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures as directed.
• Coordinates patient care as directed by physicians, company standards, and policies.
• Assists with tasks, phone calls, and messages; documents all actions taken.
• Performs proper, concise, and complete EMR documentation and paper-based documentation for all assessments and procedures.
• Prepares and cleans patient rooms and sets up instruments and equipment according to protocol while maintaining infection control.

Requirements & Tech Stack

• Completion of a Medical Assistant program.
• Basic Life Support (BLS) certification from AHA or willing to obtain by date of hire.
• Medical Assistant experience.

Qualifications

• Phlebotomy certification (preferred).
• Electronic Medical Records (EMR) experience (preferred).
• Bilingual English and Spanish (preferred).