Voice Process, Bangalore
HCLTech
Bengaluru, Karnataka, IndiaFresher13h agovia LinkedIn
About the Role
Virtual Drive for Networking Domain || Voice Process - Fresher
Designation
Process Associate
Key Responsibilities
- Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
- Accurately enter, update, and manage data across multiple systems and databases.
- Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.
Requirements & Tech Stack
- Strong written communication skills, especially for email and chat support.
Qualifications
- Fresher, 2024 to 2026 Passed Out.
- Bachelor's degree in Arts & Science is preferred.
- BTECH, IT, MCA, BE are not eligible to apply.
Work Location
ITPL Whitefield, Bengaluru