Social Media + Community Specialist

About the Role

altb partners is a San Francisco brand and communications firm for early-stage and growth companies. The role involves running social and community for two to three client accounts simultaneously. This position is for someone who understands social platforms deeply, writes well, is observant of audience interests, and enjoys connecting people to foster relationships, partnerships, or stories. You will report to the Social Media + Community Lead and collaborate with designers, writers, and brand leads. The role offers direct feedback and opportunities for growth. This is a hybrid role, with work conducted from the San Francisco office, emphasizing collaboration.

Key Responsibilities

• Write and publish social content for client brands across LinkedIn, X, Meta (Instagram and Facebook), TikTok, and YouTube, adapting to each brand's unique voice.
• Film and edit short video content, transforming interviews, launches, research, and events into posts, threads, and newsletter items.
• Manage client communities daily, including replying to comments and DMs, moderating, and fostering ongoing conversations.
• Monitor client audiences to identify trending topics and relevant conversations.
• Stay updated on platform changes, new formats, and trends, and evaluate their relevance for clients.
• Build relationships with founders, operators, journalists, creators, and community leaders within client categories.
• Provide support for events, salon dinners, and launches before, during, and after the activities.
• Maintain a content calendar for all accounts and ensure deadlines are met.
• Report on content performance with data-driven recommendations.

Requirements & Tech Stack

• Social Media Platforms: LinkedIn, X, Meta (Instagram and Facebook), TikTok, YouTube.
• Video Editing: Experience with filming and editing short videos.
• Design Tools: CapCut, Canva, Adobe Express.
• Organization: Ability to manage multiple deadlines and maintain an organized content calendar.
• Writing: Ability to produce clean, accurate copy quickly, in various voices (founder or brand).

Qualifications

• A university degree, preferably in journalism, communications, or a related field.
• Up to three years of experience in social media, including content creation, community management, or both. Experience can include campus, freelance, volunteer, or personal projects.
• Social Native: Deep understanding of platform norms, formats, and humor.
• Community Engagement: Enjoyment of interacting with people, joining conversations, and flagging relevant items to the team.
• Curiosity: Interest in startups, technology, and community formation.
• Networking: Ability to meet people, follow up, remember names, and understand individual interests.
• Adaptability: Openness to receiving editing feedback.

Nice to have:

• Reporting or editing experience.
• Experience with a personal newsletter, podcast, or community.
• Comfort with technical or B2B subjects.
• Working knowledge of Figma or Notion.