Seasonal Sales Associate

About the Role

The Sales Associate is responsible for generating sales by exhibiting passion for product, brands, fashion, and trends with all customers. They are also responsible for executing initiatives and tasks as assigned by the leadership team, working as a positive member of the store team, and consistently providing an exceptional customer experience.

Key Responsibilities

• Customer Centric:
• Deliver an engaging, positive, and authentic customer experience.
• Focus on full-price selling while maintaining awareness of product value and promotions.
• Handle customer situations in compliance with policy and procedures, attempting to "solve for yes" and partnering with leadership for escalated issues.
• Complete all assigned tasks in a timely and efficient manner.
• Execute all visual directives and maintain visual standards.
• Support high standards of organization and cleanliness, promoting a safe working and shopping environment.
• Uphold and comply with all company policies.
• Comply with all Loss Prevention policies and communicate violations.
• Share customer feedback with leadership to improve the overall customer experience.
• Result Driven:
• Actively participate in all company and store contests and events.
• Stay current on all financial goals and priorities.
• Support the leadership team in achieving all sales and operational goals.
• Support and execute all digital sales strategies, including ship from store and BOPIS.
• Authenticity:
• Reflect the PacSun brand by demonstrating passion and affinity for product, brands, fashion, and trends.
• Contribute to a positive working environment by consistently exhibiting core value behaviors.
• Maintain and drive the company's fashion image by adhering to the Employee Appearance Guidelines.
• Demonstrate willingness, aptitude, and initiative to learn about product, brands, fashion, and trends.
• Strive to improve individual performance while working as a productive member of the team.

Requirements & Tech Stack

• Passion for product, brands, fashion, and trends.
• High School Diploma or equivalent preferred.
• Effective written, verbal, and presentation skills.
• Strong communications skills.
• Excellent time management skills.
• Proficient in math.
• Possesses strong computer skills.
• Ability to work a range between 20-40 hours per week.
• Flexibility with work schedule, including weekends, nights, and peak holiday periods.

Physical Requirements

• Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• Frequently sit/stand for long periods of time and climb ladders as needed.
• Regularly required to talk or hear.
• Frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Specific vision abilities: close vision, distance vision, depth perception, and ability to adjust focus.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required for SM and above roles only.