Engineer, Field Service, "Early Career"
ASM
About the Role
As a Field Service Engineer – Early Career, you will support ASM’s advanced semiconductor equipment and help customers maintain peak fab performance. This role offers hands-on experience with technologies powering AI, 5G, cloud computing, and next-generation devices, while building technical capabilities and contributing to semiconductor innovation.
This position is based in Boise, ID, at a customer site.
Key Responsibilities
- Support installation, maintenance, and repair of ASM semiconductor equipment at customer sites.
- Troubleshoot equipment and process issues with guidance from senior engineers.
- Provide clear, timely, customer-focused support with a strong safety mindset.
- Work in cleanroom environments following strict safety and quality standards.
- Assist in identifying and contributing to continuous improvement efforts.
- Participate in customer escalations alongside experienced team members.
Requirements & Tech Stack
- Bachelor’s or Master’s degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field.
- Hands-on and mechanically curious, energized by complex systems and real-world problem solving.
- Comfortable working in fast-paced, high-tech environments and motivated to build a long-term engineering career.
- Internship, co-op, senior design project, lab research, or hands-on technical experience.
- Ability to read and interpret basic electronic and electromechanical schematics.
- Understanding of safety protocols and willingness to work in cleanroom environments.
- Strong problem-solving mindset and eagerness to learn.
- Clear communication skills and a strong customer-service mindset.
- Ability to work independently and collaboratively.
- Willingness to travel domestically and internationally.
- Proficiency with Microsoft Office.
What Sets You Apart
- Demonstrated commitment to safety, quality, and disciplined execution.
- Exposure to semiconductor processes, wafer fabs, robotics, vacuum systems, plasma, or gas handling.
- Experience writing technical documentation in school or project settings.
- Familiarity with customer-facing or support roles (internships, tutoring, help desk, teamwork).
- Interest in structured problem-solving methods, statistical methods, data analysis.
- Curiosity and learning orientation when working with advanced semiconductor technologies.
- Participation in engineering clubs, competitions, or technical student groups.
Shift Information
The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional rotating shifts may include Sunday–Tuesday or Thursday–Saturday. Every other Wednesday may require a 12-hour shift (8:00 a.m. to 8:00 p.m.) or a 6/10s schedule as needed. Flexibility is required as shift assignments vary based on operational needs and installation schedules.