Beauty Advisor, Retail

About the Role

The Beauty Advisor – Retail is a full-time, on-site role based in Gurugram. This role involves welcoming customers, understanding their needs, and providing personalized product recommendations. The goal is to ensure an engaging, premium in-store experience aligned with Kimirica’s brand standards.

Key Responsibilities

• Welcome customers and understand their needs.
• Provide personalized product recommendations across skincare, bath and body, fragrances, and wellness.
• Demonstrate product usage.
• Explain ingredients and benefits.
• Achieve retail sales targets.
• Maintain visual merchandising and product displays.
• Manage stock levels.
• Handle billing and basic store operations.
• Respond to customer queries and resolve concerns.
• Collect feedback to continuously improve the customer experience.

Requirements & Tech Stack

• Retail Sales skills to meet and exceed store targets, upsell and cross-sell products, and support promotional activities.
• Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and build long-term customer relationships.
• Customer Experience skills to create a welcoming, luxury in-store atmosphere and deliver personalized recommendations.
• Strong Communication skills to explain product features clearly, educate customers on usage and benefits, and collaborate with team members.
• Ability to work on-site in Gurugram with flexible schedules, including weekends and holidays as required.
• Professional appearance.
• Positive attitude.
• Customer-focused mindset.

Qualifications

• Prior experience in beauty, skincare, or lifestyle retail is preferred.
• Knowledge of vegan, cruelty-free, and wellness-focused products is an advantage.
• Minimum high school diploma.
• Additional training or certification in beauty or cosmetology is a plus.