Wellness Associate
Terastar Networks
Hyderabad(HITEC City)0–5 yrs28m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years · MBA / PGDM
- Must know
- Lead generationPatient careSales
- Work
- On-site in Hyderabad(HITEC City)
- Pay
- ₹2–3.75 LPA
- Skill demand
- Sales23%Patient care2%Lead generation1%of 99 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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About the Role
- Act as first point of contact for wellbeing customers.
- Perform preliminary assessment, gather information and understand customer concerns.
Key Responsibilities
- Handle inbound enquiries and outbound calls to prospective customers.
- Convert leads through effective communication, persuasion, and objection handling.
- Coordinate appointments with appropriate doctors and specialists.
- Educate and convert customers to experience app services, lab packages, care plans, and approved wellness products.
- Facilitate lab bookings, care plan enrolments, and customer follow-ups.
- Maintain customer records and ensure timely follow-ups.
- Escalate clinical concerns to qualified healthcare professionals.
- Responsible for end-to-end customer journey.
Requirements & Tech Stack
- Basic computer skills and proficiency with customer management tools.
Qualifications
- BA/MA Psychology graduates; alternatively, MBA graduates with strong communication and sales aptitude.
- Freshers or candidates with up to 1 year of relevant experience.
- Fluency in English, Hindi, and Telugu is mandatory.
- Excellent verbal communication, active listening, empathy, and interpersonal skills.
- Strong sales, customer engagement, and lead conversion abilities.
- Candidates should be confident, professional, empathetic, and comfortable handling sensitive womens health and wellness conversations.
- Female candidates preferred; suitable male candidates may also be considered.