Care Manager
Central Florida Senior Solutions, LLC
About the Role
The Entry Level Care Manager is a full-time, hybrid field/in office role based in Polk City, FL. This position is responsible for assisting in coordinating and monitoring plan of care for clients, evaluating medical and social support needs, collaborating with families and healthcare professionals, and optimizing community resources.
Key Responsibilities
- Assisting in coordinating and monitoring plan of care for clients.
- Evaluating medical and social support needs.
- Collaborating with families and healthcare professionals.
- Optimizing community resources.
- Maintaining accurate documentation.
- Tracking client progress.
- Overseeing services provided to the client.
- Advocating for client needs.
- Arranging and reviewing services.
- Assisting in supporting decision-making around the health and wellness of the client.
- Researching placement options.
Qualifications
- Case management skills is a plus, including care coordination, and client-focused customer service.
- Experience in elder care, with knowledge of aging-related needs, long-term care options, and community resources is beneficial but not required.
- Background or training in social services, such as social work or human services, is ideal.
- Understanding of healthcare systems, enabling effective collaboration with medical providers and interpretation of care plans is beneficial.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to maintain confidentiality, adhere to ethical standards, and handle sensitive information.
- Associates or Bachelor’s degree in social work, gerontology, human services, or a related field preferred; relevant experience may be considered.
- Proficiency in basic computer applications and electronic record-keeping.
- MUST pass FBI level II background check.
- MUST have 0 delinquencies on credit (credit check required).