Personal am Front Desk

About the Role

As a Front Desk employee, you will be the first point of contact for visitors, clients, and business partners, representing Black Mountain Investment Management externally. This is a full-time, on-site position located in Bharuch.

Key Responsibilities

• Friendly greeting and support for guests.
• Operating the telephone switchboard.
• Forwarding calls.
• Organizing appointments and meeting rooms.
• Performing general reception duties.
• Managing incoming and outgoing mail.
• Supporting administrative tasks.

Qualifications

• Customer orientation and service competence: Strong skills in customer service and reception to professionally assist visitors and callers.
• Telephone and communication skills: Confident phone etiquette and clear, friendly, and respectful communication in person and on the phone.
• Administrative and digital competence: Good computer literacy, proficient use of common Office programs, and willingness to learn new systems.
• Personal competencies: Organizational skills, reliability, discretion, a well-groomed and professional demeanor, and the ability to remain friendly and structured even in stressful situations.
• Education: Completed schooling.
• First professional experience in reception or customer service is ideal.
• Good English skills are an advantage.