Intune Specialist ll

Intune Specialist II

Stefanini North America and APAC

Key Responsibilities

• Intune/Azure AD - User Management
• Onboarding of new users.
• Assigning user licenses for endpoint configuration.
• Create, edit, or delete Azure Active Directory (AAD) User and Device groups.
• Intune/AAD - Application Creation and Deployment/Assignment
• Upload and configure Line-of-Business (LOB) applications (Windows, iOS, and Android).
• Upload and configure OEM Store applications (Microsoft, Apple, and Google).
• Deploy LOB applications to endpoints.
• Deploy OEM Store applications to endpoints.
• Deploy LOB/Store applications to groups of users (AAD user groups).
• Monitor application deployment status.
• Intune - Service Administration
• Assignment of subscriptions and licenses to users.
• Apple APN cert Management (renewal).
• Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft).
• Device settings configuration to enable Azure AD join (for Windows 10 devices).
• MDM auto enrollment configurations (for Windows 10 devices).
• Intune - Mobile Application Management
• LOB Application Wrapping for iOS and Android managed applications.
• Wrap LOB apps using iOS SDK.
• Wrap LOB apps using Android SDK.
• Intune - Device/Profile Management
• Create, maintain, update, deploy, and delete policies.
• Configuration policies like Device restrictions, Wi-Fi profile, domain join profile, etc.
• Compliance Policies for iOS, Android, and Windows.
• Device Life Cycle
• Enrollment process of endpoints (iOS, Windows 10, and Android).
• Retire and wipe devices.
• AAD/Intune - Conditional Access
• Create, maintain, update, deploy, and delete CA policies for Windows, Android, iOS, MacOS.
• Intune - Auto-Pilot
• Extensive experience in design and implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG.
• Extensive experience in designing and executing the technical implementation of Windows 10 Autopilot/Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications.
• Production of High-level/Low-level Design documentations.
• Proficient in customizing and deploying Windows 10.
• Configure Device Compliance, Conditional Access, and Endpoint Protection policies, Windows Defender, Bitlocker, Windows Hello for Business, etc.
• Experience in Microsoft Azure AD, Azure AD AppProxy.
• In-depth understanding with deployment technologies including, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP.
• Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices.

Requirements & Tech Stack

• SCCM Hierarchy (high level of understanding and proven management).
• MDM Platform Intune/Co-management.
• Windows operating system, patching, enterprise class desktop hardware and software.
• Windows 10, Mobile Device OS, and antivirus.
• Remote management and troubleshooting.
• WSUS within SCCM/MECM (advance knowledge and technical ability).
• Patching concepts, best practices and troubleshooting skills.
• Microsoft Endpoint Configuration Manager (MECM)/SCCM.
• Co-Management, CMG.
• Windows 10 Autopilot/Modern Management.
• Intune, Azure AD, Office365.
• Group Policy Objects, Active Directory security and compliancy configurations.
• Intune CSP/ADMX templates.
• Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes.
• Windows Defender, Bitlocker, Windows Hello for Business.
• Microsoft Azure AD, Azure AD AppProxy.
• AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP.

Qualifications

• Excellent communication skills (written and verbal).
• Strong analytical, troubleshooting, and problem-solving skills.
• Able to work effectively under deadlines in a fast-paced, changing environment.
• Ability to organize and manage multiple requests with frequently conflicting priorities.
• Strong team player; collaborates well with others to solve problems and actively incorporates input from various sources.
• Understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management.