hiring For international voice process sal upto 6lpa
Rivera Manpower Services
Bengaluru0–3 yrs1h agovia Naukri
About the Role
Opportunity to build a rewarding career in an International voice Process with leading multinational companies. This role is for individuals with excellent communication skills and a passion for customer service.
Key Responsibilities
- Handle inbound and outbound international calls professionally.
- Resolve customer queries, complaints, or issues efficiently and accurately.
- Maintain detailed documentation of customer interactions in system records.
- Adhere to process workflows, compliance standards, and quality benchmarks.
- Collaborate with internal teams for escalations or issue resolution.
- Meet performance targets related to call quality, resolution rate, and customer satisfaction.
Requirements & Tech Stack
- Excellent verbal communication skills in English.
- Willingness to work in night shifts and rotational offs.
- Good typing speed and listening skills.
Qualifications
- Grads/Undergrads are eligible.
- Experience is preferred for candidates with experience in international voice process.
- Open to work in rotational shifts/night shifts.
Salary up to 6 LPA (Based on current CTC and relevant experience).
Cab Facility (As per shift & company policy).
Exposure to US, UK Shifts (Night/Rotational Shifts).
Performance Incentives.
Night Shift Allowance.