Business Development Executive
IClinix Advanced Eye And Retina Center
South Delhi, Delhi, IndiaFresher39m agovia LinkedIn
About the Role
This is an Inside Sales role focused on converting potential clients into confirmed bookings for doorstep eye care services. You will engage with families, senior citizens, and working professionals, listen to their needs, explain services, build trust, and guide them towards booking an appointment.
Key Responsibilities
- Reach out to inbound and outbound leads via calls and WhatsApp, and convert them into confirmed bookings.
- Explain EyeSetu’s doorstep eye care service, packages, and process clearly and confidently.
- Understand each customer’s needs, answer their concerns, and handle objections with empathy.
- Follow up consistently with warm leads and re-engage those who have dropped off.
- Schedule appointments in coordination with the operations team.
- Keep CRM records accurate and up to date, including lead status, follow-ups, and outcomes.
- Meet and exceed monthly conversion and booking targets.
Requirements & Tech Stack
- Excellent communication skills in Hindi and English (spoken and written).
- A warm, patient, and persuasive way of talking to people.
- Comfort with targets, follow-ups, and working with a CRM or spreadsheets.
- Self-driven, organised, and quick to learn.
- Willingness to work 6 days a week on a rotational schedule.
Qualifications
- Prior experience in inside sales, telecalling, customer support, or business development is a plus.
- Freshers are welcome to apply.
Work Details
- Location: South Delhi (on-site)
- Schedule: 6 days a week, rotational
- Department: Inside Sales