MedBox Technician Processor

About AmeriPharma

AmeriPharma is a rapidly growing healthcare company. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and those who like to grow and change as the company evolves.

Job Summary

AmeriPharma is seeking a detail-oriented and customer-focused MedBox Processor to join our team. In this role, you will play a critical part in supporting MedBox pharmacy operations by accurately processing prescriptions, communicating with patients and healthcare providers, and ensuring a smooth and efficient workflow. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and be committed to delivering exceptional patient care.

Schedule Details

• On-Site, Laguna Hills, CA.
• 8 hour shift/40 hours a week within hours of operations: Monday - Friday 6:00 am - 6:00 pm, rotating Saturdays 7:30 am - 4:00 pm
• $24 to $28 Hourly, DOE

Key Responsibilities

• Enter and update patient and prescription information accurately in the pharmacy's computer system.
• Process new patient setups, new prescriptions, refills, and order changes accurately and on time.
• Communicate with patients, caregivers, and facilities by phone, email, and text about their prescriptions, orders, and accounts.
• Communicate with prescriber offices and other pharmacies to obtain and follow up on new prescription and transfer requests.
• Verify insurance information and help resolve billing and coverage issues.
• Answer patient questions and follow up until each one is resolved.
• Document your work clearly and keep your assigned work current.
• Work in the area you are assigned to, which may include setting up new patients, handling refills and order changes for current patients, billing and insurance, or answering and following up on patient calls and messages.

Qualifications

• Excellent customer service skills
• Excellent verbal and written communication
• Strong attention to detail
• Team player
• Able to work and thrive in a fast-paced environment
• Flexible and adaptable to change
• Ability to type at least 40 WPM

Education/Experience Requirements

• High school diploma or equivalent
• 6 months to 1+ year of pharmacy experience

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continuously required to sit and talk or hear.
• Occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.
• Regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds.
• Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

AmeriPharma's Benefits

• Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
• Great pay and general compensation structures
• Employee assistance program to assist with mental health, legal questions, financial counseling etc.
• Comprehensive PTO and sick leave options
• 401k program
• Plenty of opportunities for growth and advancement
• Company sponsored outings and team-building events
• Casual Fridays