Receptionist

IRA Immigration

New Delhi, Delhi, India6h agovia LinkedIn

Role Description

This is a full-time, on-site Receptionist role based in 507, 5th Floor, Vishwadeep Tower, District Center, Janak Puri West, New Delhi-110058, India.

Key Responsibilities

  • Greet and assist visitors.
  • Manage incoming calls.
  • Manage CRM and direct inquiries to the appropriate team members.
  • Handle front desk operations.
  • Maintain visitor logs.
  • Coordinate appointments and meeting schedules.
  • Perform basic clerical tasks such as managing correspondence, organizing documents, and supporting daily office administration.
  • Provide professional customer service, ensuring a welcoming atmosphere and clear communication with clients and colleagues.

Qualifications

  • Strong Phone Etiquette skills to handle calls professionally and efficiently.
  • Receptionist Duties capabilities, including front desk management, visitor handling, and appointment coordination.
  • Clerical Skills such as filing, basic data entry, and document organization.
  • Solid Communication skills to interact clearly and courteously with clients, visitors, and team members.
  • Customer Service skills to create a positive client experience and manage inquiries or concerns effectively.
  • Proficiency with office software (e.g., MS Office) is beneficial.
  • Ability to multitask is beneficial.
  • Attention to detail is beneficial.
  • Prior experience in a front office or administrative role is beneficial.
  • A high school diploma or equivalent is required.
  • A diploma or degree in administration or a related field is an advantage.

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