Receptionist
IRA Immigration
Role Description
This is a full-time, on-site Receptionist role based in 507, 5th Floor, Vishwadeep Tower, District Center, Janak Puri West, New Delhi-110058, India.
Key Responsibilities
- Greet and assist visitors.
- Manage incoming calls.
- Manage CRM and direct inquiries to the appropriate team members.
- Handle front desk operations.
- Maintain visitor logs.
- Coordinate appointments and meeting schedules.
- Perform basic clerical tasks such as managing correspondence, organizing documents, and supporting daily office administration.
- Provide professional customer service, ensuring a welcoming atmosphere and clear communication with clients and colleagues.
Qualifications
- Strong Phone Etiquette skills to handle calls professionally and efficiently.
- Receptionist Duties capabilities, including front desk management, visitor handling, and appointment coordination.
- Clerical Skills such as filing, basic data entry, and document organization.
- Solid Communication skills to interact clearly and courteously with clients, visitors, and team members.
- Customer Service skills to create a positive client experience and manage inquiries or concerns effectively.
- Proficiency with office software (e.g., MS Office) is beneficial.
- Ability to multitask is beneficial.
- Attention to detail is beneficial.
- Prior experience in a front office or administrative role is beneficial.
- A high school diploma or equivalent is required.
- A diploma or degree in administration or a related field is an advantage.





