Sales Development Program

About the Role

UnitedHealthcare is growing its team in Minnetonka, MN with multiple Early Careers full-time sales opportunities available as a Sales Agent in the Sales Development Program. This is an inbound call role where you will consult customers on their insurance needs and match them with appropriate coverages, products, and benefits.

Training

• Training is fully onsite.
• Training classes are curriculum-based and structured.
• The company will pay for and provide support for obtaining required state insurance licenses.
• No license is required prior to starting the role.
• All new hires must successfully complete the UHC Portfolio Agent New Hire training and demonstrate proficiency.
• The onsite training program is for 6 - 10 weeks.

Work Schedule & Location

• Work Location: 9800 Health Care Ln, Minnetonka, MN 55343
• Operating Hours: Monday - Friday 7:00 AM - 9:00 PM.
• Work Schedule: Full-time position with flexibility desired based on seasonality. Rotational weekend work may apply.
• A specific shift will be provided during training.

Program Features

• Accelerate your career with a program focused on learning new skills and fostering continued growth.
• Collaborate with experienced professionals, mentors, and sales leaders.
• Build relationships with peers in the development program.
• Actively apply AI tools and techniques within your functional area to drive efficiency, insights, and innovation.
• Design, develop, and deploy AI-powered solutions to address complex business challenges.

Key Responsibilities

• Handle inbound calls from prospective members.
• Identify customer needs and convert callers to qualified leads and sales.
• Ask appropriate questions, listen actively, and document information in computer systems.
• Utilize knowledge of the product portfolio to assess needs, explain product differences, and assist prospects in selecting the best product.
• May make outbound calls to follow up on questions or review products/services with current members.
• Assist prospects with enrollment applications over the phone, ensuring accuracy and adherence to guidelines.
• Meet goals for performance, attendance, and consumer experience.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.
• Apply AI tools to solve business problems.
• Build and optimize prompts for analysis, reporting, and automation.
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes).
• Analyze data using AI-enabled tools and generate insights.
• Collaborate with teams to identify opportunities for AI-driven improvements.
• Ensure responsible and compliant use of AI solutions.

Compensation & Benefits

• Hourly Pay: $16 - $24 per hour (based on full-time employment).
• Compensation Structure: Base pay + monthly sales incentive.
• Average First Year Earnings: $60K (combination of base and commissions).
• Top Performer Earnings: $80K +.
• Sign-on Bonus: Up to $3,000 for external candidates ($2,000 base + $1,000 if licensed at time of offer).
• Paid Time Off: 18 days accrued during the first year + 8 Paid Holidays.
• Medical Plan options along with Health Spending Account or Health Saving Account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term and Long-term Disability coverage.
• 401(k) Savings Plan.
• Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
• Fun and competitive work environment.

Requirements & Tech Stack

• AI Tools and Techniques
• Microsoft Office Products: Word, Excel, PowerPoint, Outlook.
• AI-enabled tools

Qualifications

• Currently in final year of obtaining a Bachelor's degree or obtained degree no longer than 24 months prior to the position start date, from an accredited college/university.
• Bachelor's Degree must be obtained prior to start of employment.
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Must be eligible to work in the U.S. without company sponsorship.
• Work or volunteer experience in sales, customer service, health care, or health insurance is preferred.
• The company is not able to offer relocation assistance or visa sponsorship.
• Candidates are required to pass a drug test before beginning employment.