FCS People Leader

About the Role

Embark on a transformative journey as FCS People Leader at Barclays, where you'll play a pivotal role in shaping the future. This role is based out of Gurugram.

Purpose of the Role

To support Screening with day-to-day processing, reviewing, reporting, trading, and issue resolution, making decisions in line with relevant regulatory and industry standards.

Key Responsibilities

• Manage operations within a business area and maintain processes.
• Manage risk management initiatives and compliance with relevant regulators.
• Take ownership of work, ensuring it aligns with relevant rules & regulations, and codes of conduct.
• Support with day-to-day screening initiatives including processing, reviewing, reporting, trading, and issue resolution through lending technical expertise.
• Execute screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements.
• Collaborate with teams across the bank to align and integrate screening processes.
• Identify areas for improvement and provide recommendations for change in screening processes.
• Develop and implement screening procedures and controls to mitigate risks and maintain operational efficiency.
• Develop reports and presentations on screening performance.
• Identify industry trends and developments to implement best practice in screening services.
• Participate in projects and initiatives to improve screening efficiency and effectiveness.
• Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
• Lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources.
• Demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• Take responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
• Deliver work and areas of responsibility in line with relevant rules, regulation, and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organization's products, services, and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function.
• Make evaluative judgments based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as a contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organization.
• Identify and report quality gaps or process deviations, work with relevant teams to drive corrective actions.
• Develop and maintain MIS dashboards and reports related to financial crime controls, customer due diligence, and alert handling.
• Prepare daily, weekly, and monthly reports for internal stakeholders and compliance leadership.
• Ensure reports reflect accurate status of KYC, AML alerts, and sanctions screening metrics.
• Support the monitoring of transactions and customer data against global sanctions list.
• Assist in maintaining and updating watchlist filtering tools and screening logic.
• Work closely with Screening operations teams to identify and resolve data issues.
• Ensure people related issues are handled.

Requirements & Tech Stack

• Team management experience.
• Knowledge of KYC, AML, Sanctions, Adverse Media, Payment, and customer screening process.
• Clear understanding of Risk & Controls.
• Basic MS Excel knowledge.

Qualifications

• Requires in-depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• Colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship.
• Colleagues will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive.