Relationship Manager, Wholesale Banking Group

About the Role

ICICI Bank provides comprehensive banking solutions to corporate customers. As a Relationship Manager of Wholesale Banking, you will be responsible for credit appraisal, financial analysis, client servicing, writing of credit notes, end-to-end execution of banking transactions, documentation, and covenant management. You will work under the guidance of a Senior Relationship Manager/ Regional Head. This role involves 360-degree banking, looking for banking opportunities across the customer ecosystem and offering banking products and services across customer segments. The principle of being “Fair to Customer, Fair to Bank” is integral to this responsibility. You will be responsible for generating new business leads as well as deepening relationships with existing customers.

Key Responsibilities

• 360° Credit Assessment: Understand the client’s business and financials in detail and prepare a quality appraisal note in collaboration with the Risk Management team.
• Business Development: Market scoping, segmenting, and targeting to acquire new clients as per the bank's risk appetite and drive ecosystem revenue. This includes engaging with banks, brokers, corporates, law firms, trade associations, chambers of commerce, and attending events, seminars, and trade fairs.
• Collaboration: Work in synergy with different internal teams of the Bank to deliver the right solutions to the customer.
• Portfolio Management: Manage a high-quality portfolio of corporate clients. Work towards generating new business leads and deepening relationships with existing customers.
• Customer Service: Create service excellence by partnering with customers through their life cycle and offer suitable products and services based on their financial needs while being fair to the customer and fair to the bank.

Requirements & Tech Stack

• Wholesale Banking Group: Manages clients including large private sector business houses, companies, financial institutions, banks, public sector undertakings, Central and State government entities, Multi-National Corporations (MNCs), real estate companies, IT & ITES, new-age services companies, and financial sponsors. Also caters to capital market and custody participants through digital solutions.
• Essential Services: Employees are expected to be role and location-fungible, understanding that banking is an essential service.

Qualifications

• Educational Qualification: MBA / Chartered Accountants / Graduates.
• Graduates with 3-6 years of work experience.
• MBA/CAs with 1-5 years of work experience in relationship management across industries.
• Communication Skills: Ability to tailor conversations (both verbal & written) around customer needs with a focus on service delivery.
• Financial Understanding: Understanding of financial analysis, the balance sheet, profit & loss accounts, and cash flow statements. Knowledge of basic banking products.
• Professionals from across industries are welcome, including those without direct banking experience. Training programs are available to equip individuals for the role.