Services Procurement Coordinating Specialist
Randstad Enterprise
Greater Hyderabad AreaFresher7h agovia LinkedIn
About the Role
Services Procurement (SOW Management) Coordinating Specialist responsible for the operational backbone of client-specific Services Procurement programs, ensuring seamless execution, VMS administration, and exceptional customer service.
Position Summary
- Role: Services Procurement (SOW Management) Coordinating Specialist
- Location: Hybrid (Working from Office at least 2-3 days a week @ Hyderabad)
Key Responsibilities
- SOW & VMS Administration:
- Conduct SOW record creation and maintenance within the Vendor Management System (VMS).
- Assist client end-users with request entries, monitor requisitions, and track pending workflow items.
- Supplier & Worker Lifecycle Oversight:
- Guide suppliers through onboarding, time entry, rate card compliance, engagement tracking, and offboarding within the VMS.
- Operational & Customer Support:
- Serve as the primary point of contact for inquiries regarding SOW requests, POs, cost centers, badging systems, and invoicing/payment issues.
- Compliance & Audits:
- Assist with policy and system compliance audits, escalating risks or discrepancies as needed.
- Reporting & SLAs:
- Maintain accurate ticketing documentation.
- Meet program SLAs.
- Generate standard/ad-hoc reports for program leadership.
Requirements & Tech Stack
- Skills:
- Strong analytical skills to review complex SOW contract details.
- Excellent written/verbal communication.
- Proficiency in Google Suite and MS Office.
- Adaptability:
- Proven ability to manage multiple priorities in a fast-paced environment while maintaining meticulous attention to detail.
Qualifications
- Education: Associate's degree or 2+ years of equivalent experience in Staffing, or MSP industries.
- Experience:
- Background in service-level industries or customer service environments.
- Experience with Accounts Payable, Purchase Orders, ERPs, or VMS platforms (e.g., Beeline, Fieldglass) is highly preferred.
- Industry Knowledge: Baseline understanding of talent delivery models—Permanent, Staff Augmentation, and Statement of Work (SOW).