Editorial & Client Relations Associate
Cold Spring Harbor Laboratory
About the Role
The Editorial & Client Relations Associate is a full-time position that divides responsibilities between the editorial and advertising departments. The role will support editorial operations while also assisting with client relations and advertising-related activities.
Key Responsibilities
Editorial
- Review draft manuscripts to ensure required components are complete before database submission.
- Distribute reminders and follow-up communications as directed by the Project Manager.
- Track manuscript submissions and project status using Excel and internal systems.
- Maintain accurate records of incoming and outgoing correspondence through development reports.
- Utilize SharePoint and other collaborative platforms to support workflow management.
Sales & Marketing
- Support business development efforts by identifying and pursuing new opportunities.
- Assist with marketing initiatives, including campaigns, promotional materials, and email outreach.
- Maintain and update client and prospect records in GoldMine.
- Track sales activity, leads, and business development progress.
Client Relations
- Build and maintain strong, long-term relationships with clients, partners, and contributors.
- Serve as a primary point of contact, responding promptly and professionally to inquiries.
Requirements & Tech Stack
- Proficient in Excel, Microsoft Office, Google Workspace and Ad Manager.
- Familiarity with Adobe Illustrator.
- Ability to use Zoom to set up meetings.
- Basic knowledge of the Chicago Manual of Style.
- For advertising role: perform research, sales and marketing functions.
- Experience with client relationship management.
- Familiarity with social media management and email marketing tools.
- Occasional fact checking.
- Professional written and verbal communication skills.
- Adaptable: Balances administrative, marketing, and editorial responsibilities with ease.
- Accountable: Takes ownership of responsibilities and follows projects through to completion.
- Attention to detail and follow through a must.
Qualifications
- B.A/B.S
- Professional office experience, preferably in publishing, media, marketing, or a related field.